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Level 1 FAQs
If you plan on visiting The Trusts Arena, please make sure to check in first.
Simply fill in the printed form in the foyer, or scan the printed QR code using the new NZ COVID Tracer app.
Please make use of the supplied hand sanitizer.
Thank you for your cooperation.
For more information on this app, and how to download it, please use the link below.
CLICK HERE TO READ - Privacy Statement for the collection of personal information under the Epidemics Preparedness Act 2006 and associated legislation to respond to Covid-19
Privacy Statement for the collection of personal information under the Epidemics Preparedness Act 2006 and associated legislation to respond to Covid-19
We are collecting personal information from you during Level 2, including information about your:
· name
· contact information: address and telephone number
We collect your personal information in order to:
· assist the Ministry of Health to contact trace under the Epidemics Preparedness Act 2006 and associated legislation
Besides our staff, we share this information with:
· the Ministry of Health via the regional Medical Officers of Health appointed under the Health Act 1956 in order to assist the Ministry of Health trace contacts of those diagnosed with Covid-19.
Providing this information when you visit The Arena is necessary to protect the health of all users of the Arena. If you chose not to enter your name, address and phone number, we reserve the right to advise the Ministry of Health and may be required to by law.
We keep your information safe by storing it in encrypted file where it is provided electronically or if provided in writing in a closed filed only accessible by The Arena’s Privacy Officer.
We keep your information for four weeks from the date of collection at which point we securely destroy it by secure erasing.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us at [email protected], or 09 970 5200 or The Trusts Arena PO Box 21241, Waitakere 0610, Attention The Privacy Officer.
Please use the FAQs below to help answer any questions you may have.
If you can't find any answers to your question, please use the contact form at the bottom of the page.
Are we open during Level 1?
Yes we are open. Please follow our entry requirements and either use the NZ Covid Tracing App or enter your details upon entering the building.
Can I hire a function room?
Yes, all of our 7 function rooms and spaces are available for hire.
For any booking enquiries, please call Simon on,
Phone DDI: 09 970 5207
Mobile: 021 545 484
Click here to send Simon an email.
Visit www.arenafunctions.co.nz
Can I book a basketball court?
Yes, you can book a court. Please click here for more information.
What events have been cancelled or postponed for a later date?
Please visit our WHAT’S ON page to see all our upcoming events.
Is the Gym open?
Yes, Arena Fitness & Boxing is open to members and is taking new members.
If you have any questions, please contact the gym directly by calling PH: 09-970-5212 or click here to send an email.
Click here to visit www.arenafitnessandboxing.co.nz
What are we doing to keep you safe while visiting the arena.
We have placed hand sanitizer dispensers throughout the arena in key areas.
We are undertaking regular cleaning routines and have used signage throughout the arena to help people maintain safe distances.
Can I use the running track?
Yes, the running track is available to the public. If there is an event or booking that stops public use, we will have signage notifying you. You can call our reception desk to confirm availabilty.
Tel: 09 970 5200 or click here to send an email.
Is the Cafe open?
Yes, our Cafe is open.
Contact our reception
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