Level 3 FAQs

We will be closed during Level 3. Please check this page or our Facebook page for any updates.

CLICK HERE TO READ - Privacy Statement for the collection of personal information under the Epidemics Preparedness Act 2006 and associated legislation to respond to Covid-19

Privacy Statement for the collection of personal information under the Epidemics Preparedness Act 2006 and associated legislation to respond to Covid-19

We are collecting personal information from you during Level 3, including information about your:

· name

· contact information: address and telephone number

We collect your personal information in order to:

· assist the Ministry of Health to contact trace under the Epidemics Preparedness Act 2006 and associated legislation

Besides our staff, we share this information with:

· the Ministry of Health via the regional Medical Officers of Health appointed under the Health Act 1956 in order to assist the Ministry of Health trace contacts of those diagnosed with Covid-19.

Providing this information when you visit The Arena is necessary to protect the health of all users of the Arena. If you chose not to enter your name, address and phone number, we reserve the right to advise the Ministry of Health and may be required to by law.

We keep your information safe by storing it in encrypted file where it is provided electronically or if provided in writing in a closed filed only accessible by The Arena’s Privacy Officer.

We keep your information for four weeks from the date of collection at which point we securely destroy it by secure erasing.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us at michael.ocego@thetrustsarena.co.nz, or 09 970 5200 or The Trusts Arena PO Box 21241, Waitakere 0610, Attention The Privacy Officer.

Please use the FAQs below to help answer any questions you may have.

If you can't find any answers to your question, please use the contact form at the bottom of the page.

Are we open during Level 3?

No, we are not open. We will be following the Governments Level 3 guideline requirements. We will announce on our website and social media when we re-open.

Can I hire a function room?

Due to the everchanging situation, please contact Simon below for more specific details.

For any booking enquiries, please call Simon on,
Phone DDI:
 09 970 5207
Mobile: 021 545 484

Click here to send Simon an email.

Visit www.arenafunctions.co.nz

Can I book a basketball court?

No courts are available during Level 3 Step 1.

What events have been cancelled or postponed for a later date?

Please visit our WHAT’S ON page to see all our upcoming events.

Click here to view now.

Is the Gym open?

No, Arena Fitness & Boxing is not open to members, but are offering outdoor exercise group classes with safe distancing for up to 10 bubbles at one time.

If you would like to join or have any questions about the Arena Alfresco outdoor group expercise classes, please contact the gym directly. click here to send an email.

Click here to visit www.arenafitnessandboxing.co.nz

What are we doing to keep you safe while visiting the arena.

During Level 3, we are closed and not open to the public.

We have placed hand sanitizer dispensers throughout the arena in key areas.

We are undertaking regular cleaning routines and have used signage throughout the arena to help people maintain safe distances.

Can I use the running track?

Yes, the running track is available to the public.

If there is an event or booking, outside of Level 1,2,3 or 4 that stops public use, we will have signage notifying you. You can call our reception desk to confirm availability.

Tel: 09 970 5200 or click here to send an email.

Is the Cafe open?

No, our Cafe is not open.

Contact our reception

Send us an email

    Visit us
    65-67 Central Park Drive, Henderson, Auckland 0610
    09 970 5200